Roku Model 3810x Error 023.2 - keeps rebooting or not playing channels
We have a Roku 3810x streaming stick. It has worked fine until today (04/10/23) when it reported not having enough power through a USB port even though it is plugged into the mains. I unplugged and rebooted it. It is now in a loop of continually rebooting with some of the following results:
1) will load to home page but when I try to access any of the channels it freezes and then reboots itself
2) Reports a 023.2 error and then reboots self
Each time it notes that it is installing an update but this does not fix the problem. I have tried:
- unplugging the unit, waiting for a couple of minutes and then plugging it in again
- Checking all the network settings and connections (all good)
Often the controller response is very sluggish. If it does allow me to try to access channels at all I have noticed that it will not open Disney+ at all and freezes when trying to access Netflix. Anyone have any advice as to what might be happening here? Currently it is now allowing access to BBC Iplayer and Prime Video so all sort of pretty confusing.
Cheers!