The Roku player is plugged into a power outlet and it’s with every app on the device
Hello ExpressOwner
Thanks for the follow up.
We suggest verifying if your Roku device has a system update available, which may allow you to upgrade it to the most recent operating system. After updating your Roku device, test if the problem you initially reported persists.
For more detailed information about how to check for system update, visit our Support page here: Update the software on your streaming devices
If the issue still persist, please provide the device serial number/device ID on your Roku device.
Regards,
Karla
