Forum Discussion

omahfolsom's avatar
omahfolsom
Newbie
3 years ago

Roku keeps going to home screen while watching

I am and have been using a Roku device with my Vizio TV.   It is plugged into the wall using Roku provided connections.  It is happening with all channels after just a couple minutes of viewing.
app playback
Siamese81's avatar
Siamese81
Reel Rookie
3 years ago

I am also having this issue. My Roku device keeps resetting and it has been happening now for a couple weeks. It’s really frustrating since we have trouble watching tv sometimes. It happens when using different apps so it’s just not an issue with an app. My device resets when using an app, trying to check latest software update, etc. 

Roku device model: 3932RD-Roku HD Streaming Player

Serial #: X00400RKLRKM

Device ID : S00K32AKLRKM

Software version: 12.0.0 build 4184-AE

Tracker ID: KM-178-613

1stnlast's avatar
1stnlast
Channel Surfer
3 years ago

I threw my tv in a dumpster cut your losses Romu doesn’t care never buy their tv again.  It will cut the frustration forever.  

  • Aldebrand's avatar
    Aldebrand
    Binge Watcher
    3 years ago

    At least sell it or recycle it. We have enough waste on this planet as it is.