Forum Discussion
MsSoapstone
2 years agoNewbie
yes
- RokuJohnB2 years agoCommunity Moderator
Greetings from the Roku Community!
We want to investigate further with this issue that you have. Can you please provide the following information below?
- Is this happening on all contents/channels or is this isolated to 1 content/channel?
- Are you getting any error messages or codes?
- What troubleshooting steps have you taken so far?
With detailed information, we will be able to assist you further.
Thanks,
John- readfam62 years agoNewbie
I have three TVs in my house, each with a Roku Streaming Stick. One of the TVs displays a black screen whenever I choose a program to watch. For example, I can choose Amazon Prime or FrndlyTV, and browse within the app, but whenever I push play, the screen goes black. I can hear the program, but I cannot see the program. There is no problem with the other two TVs. I have tried turning the TV off and back on, and I have disconnected the stick and placed it in a different slot. There are no codes being displayed.