Forum Discussion

Maharincess's avatar
Maharincess
Reel Rookie
4 months ago
Solved

Roku HBO App playing Minecraft in another language.

Ive checked 2 TVS, all set to English. Im trying to watch "a Minecraft Movie" but the movie is playing in possibly swedish. I feel like im going crazy. How do I fix it? Tested on Napoleon Dynamite and its fine. English. The only one I can find that plays english is the ASL version on A Minecraft Movie, but theres someone signing on the screen. 

😊 thanks

app playback
content
roku channel
  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    3 months ago

    Hey everyone!

    Status update 7/28: The issue with Minecraft showing on HBO Max on the Roku Channel is now resolved.

    If you ever need more help, please don't hesitate to reach out!

    Happy Streaming!

    Roku Community Team

9 Replies

  • BuckyS's avatar
    BuckyS
    Newbie
    3 months ago

    Hi. I am having the same problem. The English with Audio Description works but if you've ever listened to that, it's not good either. I can't tell what language the regular English plays in, but it's European of some kind, maybe Dutch? German? IDK. The only two options listed are English and Spanish, and it's neither of those. 

    It's both my TVs, and only Minecraft. 

    • RokuHaz-M's avatar
      RokuHaz-M
      Community Moderator
      3 months ago

      Hi, BuckyS​

      We understand that you are having the same issue with Minecraft not being in English. Could you please tell me if the problem you encountered is also on HBO on the Roku Channel?

      Thanks!

      Roku Community Team

       

      • BuckyS's avatar
        BuckyS
        Newbie
        3 months ago

        Yes. Did the Original Poster fix their problem?

  • renojim's avatar
    renojim
    Community Streaming Expert
    4 months ago

    While watching the movie, press * on your remote and go into the Accessibility & language settings and see if there's options for the Audio track.  The app may also have its own setting for audio track.

    • herc69's avatar
      herc69
      Reel Rookie
      3 months ago

      Same issue, following advice did not work. Tried chat, again, no joy. Trailer and with ASL both in English, movie NOT.

      • RokuEmmanuel-D's avatar
        RokuEmmanuel-D
        Community Moderator
        3 months ago

        Thanks for reaching out, herc69​!

        We'll pass your concern along to the team for further review. Please stay tuned as we'll keep you updated on any progress.

        Thanks again,
        Roku Community Team

  • RokuEmmanuel-D's avatar
    RokuEmmanuel-D
    Community Moderator
    3 months ago

    Hey everyone!

    Status update 7/28: The issue with Minecraft showing on HBO Max on the Roku Channel is now resolved.

    If you ever need more help, please don't hesitate to reach out!

    Happy Streaming!

    Roku Community Team