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Niall1's avatar
Niall1
Newbie
3 years ago
Solved

Roku Express turning off while watching

This happens while watching both Disney Plus and Netflix, so I don't think it's the channel. After 35-40 minutes of watching a show, the screen goes back to "no input" on my TV, and only comes back to the home screen after 5-10 minutes. No messages about overheating or low power, it's plugged into the wall. Software seems up to date. Has this happened to anyone else?

app playback
  • RokuCarly's avatar
    RokuCarly
    3 years ago

    Hi Niall1,

    A warm welcome here at the Roku Community!

    We'd be more than happy to assist you about your issues with the HDMI error.

    Here's our Support article for further details and to help you understand how HDMI works: Getting to know HDMI

    Let us know if this fixes your issue and we'd be more than willing to assist you further with this.

    All the best,
    Carly

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  • RokuCarly's avatar
    RokuCarly
    Community Moderator
    3 years ago

    Hi Niall1,

    A warm welcome here at the Roku Community!

    We'd be more than happy to assist you about your issues with the HDMI error.

    Here's our Support article for further details and to help you understand how HDMI works: Getting to know HDMI

    Let us know if this fixes your issue and we'd be more than willing to assist you further with this.

    All the best,
    Carly