Roku sent me a replacement device. That worked. No problem with the new device.
I have had the same issue for six months. Netflix is more troublesome (pausing every 4 or 5 seconds) but Hulu also pauses without cause. Double clicking the play button restarts streaming. Eventually I get smooth streaming. It’s very inconvenient and I wonder if it’s the ##RokuExpress malfunctioning
Hi Johnnyoga,
Welcome to the Roku Community!
Does the issue only occur on specific content within Netflix and Hulu or across other channels installed on your Roku device?
Did you restart your Roku before re-installing the channel? That step is crucial when performing troubleshooting. If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again. We also suggest doing the restart from the Settings menu by navigating to Settings > System > Power (if you do not see a Power submenu, skip to the next step.) > System restart.
For detailed instructions, refer to this Support link: How do I resolve channel playback issues?
Please keep us posted on how it goes.
All the best,
Chel
