Forum Discussion

Vinndalf's avatar
Vinndalf
Channel Surfer
2 years ago
Solved

Roku Express pauses itself randomly (not buffering)

I have a Roku Express. I've had it for a few months. Every so often while we're streaming something it just pauses. I don't mean it buffers from a gap in the video stream. I mean the it acts as thoug...
app playback
  • Vinndalf's avatar
    Vinndalf
    2 years ago

    Roku sent me a replacement device. That worked. No problem with the new device.

RokuArjiemar's avatar
RokuArjiemar
Retired Moderator
2 years ago

Hello! ConanDYossarian,

Thanks for the post,

We recommend performing the below steps and see if you can resolve the issue:

1. Remove the channel from the Roku device

2. Power cycle the Roku device, by disconnecting it from the power cable and reconnecting the device back to the power

3. Re-add the channel back to the Roku device

Please keep us posted on what you find out, and we will be happy to continue assisting you further. We look forward to hearing back from you.

Thanks,

Arjiemar

Vinndalf's avatar
Vinndalf
Channel Surfer
2 years ago

Roku sent me a replacement device. That worked. No problem with the new device.