Roku sent me a replacement device. That worked. No problem with the new device.
Same problem on Roku Express... as in it pauses on its own. Not buffers, pauses! I've tried the things. Nothing works. Honestly it's the most annoying thing. Roku needs to fix it.
Now I have a new symptom: three or four times last night while we watched one show, the screen flickered very briefly and the "paused" UI started to appear--the timeline at the bottom of the screen flashed briefly--and then normal streaming resumed. No interruption to sound and just a visual flicker, but it sure looked as though the device started to pause itself and then instantly resumed itself.
Same issue here. If this is buffering feedback it's insane to give users the inpression that it was just paused.
I just wrote out all kinds of detail and then had to login, which took me to my home page and completely cleared what I'd been trying to post... So i won't put it past roku I guess.
Anyway, it happens in kanopy, prime and hulu for me.
Hi ConanDYossarian,
Welcome to the Roku Community!
We're sorry to hear about the experience. That's not what we aim for. Have you tried restarting your Roku device to see if it helps? We would recommend doing this from the Settings menu by navigating to Settings > System > Power > System restart (if you do not see a Power submenu, skip to the next step).
Keep us posted on what you find out.
All the best,
Chel
