Forum Discussion
I hope somebody associated with Roku will read this. I may need to repost with support. I own a Roku Ultra. The model is 4660RW. The software version is 12.5.5 - build 4174-46. Some apps do not include the option to be removed when you press the " * " button. AMC+ happens to be one of them. You can log out of your account on the AMC+ app; turn the Roku device off for a few minutes. Turn it back on, enter the app, and insert your login info. When you add items to "My Favorites", exit AMC+, re-enter, and select "My Favorites" the section will once again be blank. To me, this seems like a Roku programming error in the cache portion of the its OS where it applies to AMC+.
Hi chuckbear,
Thank you for posting here in the Roku Community!
After attempting the troubleshooting steps and videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. Channels on Roku are maintained by the channel developers themselves. In this case, there's likely an issue within that specific channel that needs to be addressed with an update from them.
If you need anything else, please keep us posted.
Kind regards, John