Roku channel won’t play anything
Tried many of the suggested work arounds but nothing worked Roku channel 12.5 build 18 ID 75-092-661
Forum Discussion
I tried that after seeing it suggested and didn’t work. I just tried again now and still doesn’t work
Tlmiz Thanks for keeping us posted.
We'd like to investigate it further to assist you.
Please provide the following information:
- Picture of the screen (To post a picture)
- Is there an error code?
- When the issue happened (Has it been recent, or since you first got your device?)
Thanks for your patience and help!
Roku Community Team
I replied but it never sent.
there’s no error code, it just quickly refreshes the screen. This is for every show/movie, trailer, anything. So there’s nothing to take a picture of
Thanks for keeping us posted. Tlmiz
Can you share more details with us? We’d like to get the following info from you.
- Device info (Settings > System > About)
- Tracker and GC (Home 5x, Back 5x)
- Which specific app(s) are affected? (Is this the only app affected?)
- A picture of the error code
- What troubleshooting steps have you taken?
Looking forward to your reply.
Roku Community Team
Device id: k42081078975
i already provided a issue ID but here again: 75-111-485
roku channel is the only issue. There’s no error code, when I select play, the screen refreshes and nothing happens. I’ve tried every suggestion on every thread I could find, uninstall, reinstall, system restart, software update, app update…
