Forum Discussion

Wheels79's avatar
Wheels79
Channel Surfer
4 years ago
Solved

Roku Channel, Channel 120 zoomed in Live Now by Fox

After watching Live Now by Fox for about 60 seconds (Roku Channel 120), it zooms in so you can only see a portion of the screen.  I've seen this happen with other channels before but usually it is fi...
FOX Channels Troubleshooting
  • RokuDanny-R's avatar
    RokuDanny-R
    4 years ago

    Hi everyone,

    Thanks for the posts.

    If this is the only channel you are currently experiencing this issue with, I'd recommend reaching out to channel provider directly to report the issue and request additional support. Many channels on the Roku platform are developed and maintained by the channel provider directly, and they'll be able to best assist. If other channels are working correctly, and you only experience this issue on that channel (app), that is likely an indication that the issue lies within that particular channel. In these cases, the channel provider will need to investigate the issue in order to help resolve it.  

     

    Thanks,
    Danny

  • Wheels79's avatar
    Wheels79
    4 years ago

    Greetings everyone.

     

    Here is a solution to work around the issue...

     

    Hey everyone,

    I have not heard back from my inquires, I did find a work around...

     

    1. Download the Fox Now App on your Roku (it is free)

    2. Open the app, navigate to the News Tab at the top.

    3. Scroll down to the "Live Now" Row and select "LiveNow from Fox"

    I know it is a few more steps but doing it this way, it does not zoom.

Justdann's avatar
Justdann
Binge Watcher
4 years ago

From what I'm reading on this issue, the "fix" is to use the Fox Now app and not use Channel 120 on the Roku line up?  I'm able to watch this channel via the Fox app, but would prefer to use the Roku Channel system for the programming.  

Please let us know when Roku will come up with fix for this channel.

Thanks

Dan

Justdann's avatar
Justdann
Binge Watcher
4 years ago

Watching channel 120 Live Now Fox today (2/1/22) and it appears to be functioning correctly.  It appears to have been fixed! 

Thanks

Dan

  • Wheels79's avatar
    Wheels79
    Channel Surfer
    4 years ago
    It appears to be working for me thank you for sharing Dan!
    Justdann wrote:

    Watching channel 120 Live Now Fox today (2/1/22) and it appears to be functioning correctly.  It appears to have been fixed! 

    Thanks

    Dan

     

    • ptmcdonald's avatar
      ptmcdonald
      Channel Surfer
      4 years ago

      I can likewise confirm that the problem appears to have been fixed.

      • JimPetro's avatar
        JimPetro
        Binge Watcher
        4 years ago

        I also believe the problem has been fixed.  Thank you all for your follow-up on this.