Forum Discussion

Jaynedoe's avatar
Jaynedoe
Reel Rookie
3 years ago

Roku Channel "Cannot Access Program"

I’m having the same issue with a certain subscription channel
RokuJechealR's avatar
RokuJechealR
Retired Moderator
3 years ago

Hi Jaynedoe,

A warm welcome to the Roku Community!

Thanks for bringing this to our attention about having trouble accessing channels. Would you mind elaborating on the issue you've been experiencing? When did the issue occur? Are you getting an error code or message? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can investigate further?

With more detailed information, we will be able to assist you further.

All the best,

Chel

  • Jaynedoe's avatar
    Jaynedoe
    Reel Rookie
    3 years ago

    I reset my Roku express box. Restarted it a few times. Reset and restarted my tv, signed out then signed back in 

    • Jaynedoe's avatar
      Jaynedoe
      Reel Rookie
      3 years ago

      It’s giving that message for only 1 of my subscription Channels and that’s Peacock TV

      • Jaynedoe's avatar
        Jaynedoe
        Reel Rookie
        3 years ago

        The issue started Tuesday 8/8