Roku Channel "Cannot Access Program"

Question

I’m having the same issue with a certain subscription channel

RokuJechealR · Answer

Hi Jaynedoe,
A warm welcome to the Roku Community!
Thanks for bringing this to our attention about having trouble accessing channels. Would you mind elaborating on the issue you've been experiencing? When did the issue occur? Are you getting an error code or message? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can investigate further?
With more detailed information, we will be able to assist you further.
All the best,
Chel

Jaynedoe · Answer

I reset my Roku express box. Restarted it a few times. Reset and restarted my tv, signed out then signed back in&nbsp;

Jaynedoe · Answer

It’s giving that message for only 1 of my subscription Channels and that’s Peacock TV

Jaynedoe · Answer

The issue started Tuesday 8/8

RokuAnjelie · Answer

Hi Jaynedoe,
Thank you for keeping us posted!&nbsp;
We completely understand that you're having an issue with accessing a program. Would you mind if you give more information about the issue you've been experiencing? Are you currently subscribed to the Peacock TV stand-alone channel or through the Roku channel? Once we have this information, we can do further investigation. We are looking forward to your response.Thanks,Anjelie

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Roku Channel "Cannot Access Program"

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