Forum Discussion

Travisina's avatar
Travisina
Newbie
6 months ago

Roku and angel app will not start or connect

Installed angel app. App shows up but when you open it roku error message indicates cannot connect no internet. Internet if fine all other apps work great youtube prime etc. i have uninstalled and cycled power several times still the same error message. Thanks

app playback

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    6 months ago

    Hi, Travisina 

    Thanks for posting, and welcome to the Roku Community.

    We appreciate you sharing your concern about the Angel app on your Roku device, and we'd like to gather more details so our team can assist you further. 

    To assist us in understanding your issue better, can you please provide the details below:

    • What specific Roku device you are having issues with?
    • What is the specific title and complete name of the app?
    • When did you first encounter the issue?
    • What is the specific error message that shows on your screen when opening the app?

    With more details, our team can assist you further.

    Thanks,
    Kash