Forum Discussion
I have a Roku 3(4200R) that's about 10 years old. Recently, one night the light on the front turned off. Next morning, I tried turning on my TV and starting up the Roku. I got to the main page which shows home and all my channels. I tried moving to a channel but noticed I had to hit the home button on the remote before I could move around on the channel icons.
I tried changing the batteries in the remote, but no change or difference.
Now at this point, I am unable to move around the channel icon page at all. I tried powering it down and rebooting. The light on the front would blink a few times and then be on solid. Same thing, stuck on the main page and unable to move around.
Then after a while, the light on the front will turn off. I tried this several times with the same results.
So, is my Roku broken or should I try a hard reset?
- atc980922 years agoCommunity Streaming Expert
Techguy2024 while it's certainly possible your Roku has finally died, it also could just be the remote. One way to test it is to see if the Roku app on a phone or tablet connected to the same network can control it. If the app works, then it's probably your remote.
However, I have to point out that a new voice remote is going to be $20-30, and a new Roku Express 4K+ is currently on sale for $30. So for roughly the same cost of a new remote you can get a new player that supports 4K/HDR and is miles newer and better performing than your 4200 (which is now more than 11 years old). My guess (and that's all it is) is that Roku will drop support for the 4200 within the next year, and an upgrade will likely be necessary at that time.