Forum Discussion
makaiguy
8 months agoCommunity Streaming Expert
Please recognize that this is Spectrum's app, adapted to run on the Roku TV operating system, and supplied to Roku. They could have created slightly different versions for different makes of Roku TV, or even specialized builds for individual TV models. Roku is just the platform on which they run.
On each TV, highlight the Spectrum app on the set's Roku channel grid and press the * key on the remote. Make note of each app's version and build number to see if they relate to which sets have the problem. This information could be helpful to Spectrum in tracking down their problem.