Forum Discussion
JWS9518
10 months agoRoku Guru
RLP-999 is a Spectrum error and not Roku. I know that Spectrum has been having some issues lately (no surprise with Spectrum) and some specific issues with their Roku app and streaming.
You would need to reach out to Spectrum technical support directly.
I also suggest unplugging the modem/router and Roku device for a couple of minutes and see if that helps, but if not reach out to Spectrum as they may need to do a remote reset of your service.