Forum Discussion

ethantd's avatar
ethantd
Newbie
6 months ago
Solved

Require PIN to access Roku menu

Is there a way to require a PIN to access the Roku menu after the power button is pressed? I don't want a user to be able to use the device for anything without entering a PIN.

  • RokuRiamie-D's avatar
    RokuRiamie-D
    6 months ago

    Hi ethantd,

    Welcome to the Roku Community!

    We understand that you don't want others to use your Roku device without entering a PIN. We would be more than willing to provide you with further details.

    Please note that Roku does not have a feature to lock the menu screen of the Roku Streaming platform. The Roku PIN works to prevent from making purchases or accessing restricted content on The Roku Channel. However, we appreciate your input. Rest assured, our Roku team will be aware of this, as your convenience and satisfaction are among our top priorities.

    Your cooperation and understanding would be appreciated as we work to improve our Roku streaming platform.

    Cheers,
    Riamie

3 Replies

  • JWS9518's avatar
    JWS9518
    Roku Guru
    6 months ago

    I don't believe that is currently a feature.  You can set up a pin to prevent purchases or adding channels. If you had a pin at power up, how would you access anything if you failed to remember the pin?

    • errantbehavior's avatar
      errantbehavior
      Reel Rookie
      2 months ago

      You would have to go on the website and reset your PIN. Same as if you forget your PIN now. 

  • RokuRiamie-D's avatar
    RokuRiamie-D
    Community Moderator
    6 months ago

    Hi ethantd,

    Welcome to the Roku Community!

    We understand that you don't want others to use your Roku device without entering a PIN. We would be more than willing to provide you with further details.

    Please note that Roku does not have a feature to lock the menu screen of the Roku Streaming platform. The Roku PIN works to prevent from making purchases or accessing restricted content on The Roku Channel. However, we appreciate your input. Rest assured, our Roku team will be aware of this, as your convenience and satisfaction are among our top priorities.

    Your cooperation and understanding would be appreciated as we work to improve our Roku streaming platform.

    Cheers,
    Riamie