Forum Discussion

FlamingoNut's avatar
FlamingoNut
Channel Surfer
6 hours ago

Regular AMC app , timeout error message

Opened the AMC app (not +) to watch the latest episode of TDW: DD. I repeatedly get this error message "check your internet connection 504_timeout". The app is currently up to date. I deleted then reinstalled the app, and still get that error. Even signed out & back in to my Optimum account. Network connection is "good". I have no problem watching the LIVE stream. 

I'm at a loss...

app support

1 Reply

  • RokuElizer-A's avatar
    RokuElizer-A
    Community Moderator
    6 hours ago

    Hi, FlamingoNut​ 

    It looks like you're encountering an error when accessing the AMC app. Thanks for sharing the steps you've already tried. Have you tested a different internet connection, such as a mobile hotspot, to see if that makes a difference?

    If the issue persists, we suggest reaching out to AMC Support for further assistance here.

    We'd like to hear how it turns out!

    Roku Community Team