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wqerqwr's avatar
wqerqwr
Reel Rookie
10 months ago

Re: Unable to load Hulu playback issue "Network Error"

When installing Hulu app on my Roku TV I get this error:

"network error sorry, we encountered a network error.  please check the network connection and try again. if this error persists please visit hulu.com/help"

All of my other apps on the TV work fine.  I tried reinstalling the Hulu app and then reset the Roku TV with a full factory reset.  Everything was erased on the tv...network settings, apps, etc.  I then installed the Hulu app again and still get the error.  What's strange is the Roku TV downstairs works just fine and was off when I tried to fix everything.

Anyone have ideas?  Thanks!

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  • Jpamp's avatar
    Jpamp
    Reel Rookie
    10 months ago

    I'm having the same issue.

    After no issues with HULU (or anything else) for a few years with our Roku Streaming Stick, I attempted to run HULU this morning and got this message:

    "Network error sorry, we encountered a network error. please check the network connection and try again. if this error persists please visit hulu.com/help"

    - All other apps work fine (Netflix, Prime, etc.)

    - WiFi signal is strong (per Roku network settings)

    - Tried power cycling and resetting the stick to fresh reinstall HULU

    - I can open HULU via Roku on all our other TVs (a mix of TCL Roku and Roku Sticks - wired and wireless)

    - Moved the stick to another TV with the same failure.

    That's all the troubleshooting I can think of. The problem seems to be narrowed down this particular streaming stick.

    Anything I didn't think of before I replace the stick?