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45thrjam's avatar
45thrjam
Channel Surfer
22 days ago

Tennis Channel App - 8/2/2025 - Build 73

When this version arrived on my Roku, all streaming now fails - select any stream and it goes blank and returns to home screen. How can i provide diagnostic info to to Roku and/or Tennis Channel tea...
app playback
app support
StreamerUser's avatar
StreamerUser
Roku Guru
22 days ago

45thrjam​ 

If you haven't already reinstalled the app, you need to do the following (in order, dont skip any steps):  

  1. Sign out of the Tennis Channel app:  My Account/My Account Details = Sign Out
  2. Remove Tennis Channel app:  Highlight app/Options button (*) = Remove App
  3. Reboot Roku device:  Settings/System/Power/System Restart = Restart
  4. Reinstall Tennis Channel app
  5. Re-authenticate/login Tennis Channel app

 

NOTE:  Do NOT skip # 3 - you MUST reboot the device after removing the app to remove any leftover app data/cache/settings!!!

If all streams fail/app crashes to Home after that, you need to contact Tennis Channels CS about the issue (its their app - they develop and publish it):  Submit a ticket to The Tennis Channel