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Rooster7's avatar
Rooster7
Reel Rookie
2 years ago

Re: I paid for NewsMax+ but still HAVE NOT been able to watch it yet!!

Its been over two weeks now.  I paid for the annual subscription, then the next day I got Newsmax plus.  The day after that, till now, nothing.  It says I have been signed out, and tells me the wonderful "errorCode" which essentially means nothing.  I log into Roku and it shows newsmax as one of my subscriptions, an active subscription, but won't work on roku tv.  No answers at all on rook customer service.  No help in any way.  So I have essentially wasted $52 and change on a product I have not received in any way.  The chat robot or whatever it is on Roku doesn't work in any way.

No help in any way from anyone.

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  • sdpper's avatar
    sdpper
    Channel Surfer
    2 years ago

    Yeah, Newsmax appears to have launched before they were ready.  I have the same problem multiple times per day.  To fix it I just entered my 16-character password all over again.  It's a real pain and takes several minutes to enter using the Roku remote.  But on the bright side I've done it so many times I've almost memorized it.  Another option I suppose is to change the password to a short easily remembered password.