Re: Getting ads on Paramount Plus premium.
I started getting commercials in the middle of a show while on my paramount plus. There is a timer that shows either 30 or 60 secs. Unable to fast forward. Was wondering what changed?
Forum Discussion
5 Replies
We're starting to see a bunch of similar complaints of ads on ad-free Paramount+ accounts. I think Paramount has a problem at their end.
Hello, Community users!
We understand that some of our customers are experiencing ads on Paramount Plus through The Roku Channel, despite having the ad-free tier of Paramount Plus with Showtime through The Roku Channel.
We are aware of this issue and are actively working to resolve it. While we don't have an update, please know we will inform you as soon as possible.
If you need additional help, https://support.roku.com/contactus
We recognize the importance of resolving this matter quickly and appreciate your patience and understanding as we work on a solution.
Thanks,
ArjiemarI think there has been ample time to fix this issue. I also assume you are still charging us the higher fee for no ads, even though we are now getting ads. Doesn't seem quite right. We are definitely not getting what we are pahying for. I'm sure you are going to start losing a lot of customers now.
