Why is the Fox News App for Fox News Live not loading past 13%? It had been working great for years and now I cannot get Fox News Live to work. I can get recorded episodes to play, but not Live. Any suggestions? I have AT&T Fiber for my service provider.
I have 3 different Roku units, and three different Internet providers over the past 2 years....keep that in mind.
The Fox News app is really flawed. It will suddenly pop up, "NO CONNECTION" which means I have to restart Roku. OR.....it will go into a break, and never come out of it, just locked up unless you exit and go back in and sometimes you have to restart it again. This seems to only happen on the :20 break on the hour.
It will also come back out of a break, and play 20 seconds and then repeat it again over and over. You have to restart it again.
Remember.......3 different units at 3 different Internet providers so I know it ain't on my end, considering the other 30 apps I have on my unit are pretty much flawless and NEVER do stuff like this.
One more, if it comes on and says, "Are you still watching?" When you hit the continue button, it hangs at 13% and just sits there until you exit, and possibly restart it.
I really don't think this is a Roku problem, I think it's a Fox News problem, but how can you even tell them anything? It would seem that the Roku people would have an avenue to tell them to overhaul the entire thing. This is the worst app I've ever seen.
100% perfectly explained issues. My issues are identical and I have rebooted my TV / WIFI etc….
SAME issues as you.
i would LOVE to hear a solution thst actually works!
Thanks
Same here. And I am logged on to Xfinity. I have restarted, uninstalled, and reinstalled the app several times. No show will load.
I also have endless problems with the FoxNews App. Buggy as **bleep** !
Same (exact) issue. Has been ongoing for well over a year. Will there ever be a definitive "fix?"
As of Sunday 22-11-2-24 at 2 PM EST. Comcast Cable service:
The watch Now button opens the flash screen and then starts to load but stops at 13%
Fox News Live Now Channel is non-responsive
Fox Business Channel is non-responsive
Fox Weather Channel is working
Fox News Radio Channel is working
The Latest News clips seem to work
Shows does not seem to work
Is this on the Xfinity Stream app or in the separate Fox apps? If the Xfinity Stream app, sounds like a Comcast problem. LiveNOW from Fox and Fox Weather are available on The Roku Channel and are working for me. I can't try the Fox apps since I don't have any kind of cable subscription.
Thank you for bringing this to our attention, SD_Helotes.
We appreciate you reaching out for support about the playback issues you've been experiencing within the Fox News app and we'd be more than happy to further assist you with this.
Before we proceed, can you please confirm if you are having this issue inside The Roku Channel or directly from the standalone Fox News Live? Also, does the buffering occur on any other apps inside your channel lineup as well?
Moreover, please let us know if this affects all the Live TV channels on your Roku streaming player so we can assess your concern better and provide you with an accurate resolution to help you get back on streaming it.
We'll be anticipating your response!
Best regards,
Carly
I have the same issue, even though FOX will play on my TV without ROKU, once ROKU is installed it won’t play as an app. I have performed all of the following numerous times (20+) and still cannot get Fox News to play. Roku needs to work with Fox and resolve this issue. I have: restarted router, turned TV on and off, deleted and reinstalled Fox app, checked for software updates, deleted network and reconnected network ad nauseam. Every other app works but FOX. I am ready to uninstall ROKU on my tv, watch what is available on my DISH account (which includes FOX) and go back to watching paid streaming apps such as MAX, Paramount+, AppleTV, Amazon Prime, etc., on my Ipad 12” Pro. At least then I can watch everything I want too.
Hi VLB-Mill,
A warm welcome here in the Roku Community!
After attempting the troubleshooting steps and videos from other channels play fine, contact the channel provider's customer support team to report the issue and get help. Channels on Roku are maintained by the channel developers themselves. In this case, there's likely an issue within that specific channel that needs to be addressed with an update from them.
If there's anything else that we can do to assist you, please keep us posted.
Best regards,
John
