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Radio-boyWV's avatar
Radio-boyWV
Binge Watcher
2 years ago

Re: Fox News Live Not Loading Past 13%

I have 3 different Roku units, and three different Internet providers over the past 2 years....keep that in mind. 

   The Fox News app is really flawed. It will suddenly pop up, "NO CONNECTION" which means I have to restart Roku. OR.....it will go into a break, and never come out of it, just locked up unless you exit and go back in and sometimes you have to restart it again. This seems to only happen on the :20 break on the hour.

    It will also come back out of a break, and play 20 seconds and then repeat it again over and over. You have to restart it again. 

   Remember.......3 different units at 3 different Internet providers so I know it ain't on my end, considering the other 30 apps I have on my unit are pretty much flawless and NEVER do stuff like this.

   One more, if it comes on and says, "Are you still watching?" When you hit the continue button, it hangs at 13% and just sits there until you exit, and possibly restart it. 

   I really don't think this is a Roku problem, I think it's a Fox News problem, but how can you even tell them anything? It would seem that the Roku people would have an avenue to tell them to overhaul the entire thing. This is the worst app I've ever seen.  

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  • BeachBum1226's avatar
    BeachBum1226
    Newbie
    2 years ago

    100% perfectly explained issues. My issues are identical and I have rebooted my TV / WIFI etc….

     

    SAME issues as you.

     

    i would LOVE to hear a solution thst actually works!

     

     Thanks 

    • DPP1's avatar
      DPP1
      Channel Surfer
      2 years ago

      Same here.  And I am logged on to Xfinity.  I have restarted, uninstalled, and reinstalled the app several times.  No show will load.

    • RokuArjiemar's avatar
      RokuArjiemar
      Retired Moderator
      2 years ago

      Hello! BeachBum1226, DPP1,

      Thank you for reaching out to us. We're pleased to assist.

      We're sorry to hear that you are having issues right now with the Fox News app channel. As you've gone through troubleshooting steps and confirmed that your Roku device is up to date and all other channels are working normally, we’ll need to get you in touch with the channel publisher directly for further assistance here. Please contact them directly to follow up and let them know what troubleshooting steps you’ve already attempted.

      Thanks,

      Arjiemar   

      • Brigitt1's avatar
        Brigitt1
        Channel Surfer
        2 years ago

        Sencorship at its finest. Fox is the ONLY CHANNEL I have problems with on the Roku 

  • chrismore's avatar
    chrismore
    Newbie
    2 years ago

    I also have endless problems with the FoxNews App.   Buggy as **bleep** ! 

  • mmears1's avatar
    mmears1
    Binge Watcher
    2 years ago

    Same (exact) issue. Has been ongoing for well over a year. Will there ever be a definitive "fix?"