Problem reading USB through Media Player
Hello, I have used roku for several years now. Today I inserted a usb drive and got this prompt. "Allow access to external media the external media you have connected can be read by channels ins...
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Hello, You're not alone with this problem!
Having the EXACT same issue on my Roku Ultra Model 4670X OS ver. 12.5.0 build 4167-46
I have 3 Roku Ultras 1 has the new 12.5 OS installed that one has the playback issue.
The other 2 have 12.0 OS and work perfectly.
So the problem apparently is with the new 12.5 firmware/OS update!
I also did a factory reset and went through setting it up again and the problem was still there.
NEED HELP PLEASE!!
I am sorry you are having the same issues. But I was thinking I was the only one. Hopefully ,they will change this. I use the roku media player all of the time.
I was going to do a factory reset. So you saved me a major headache for now.
I hope they fix this.
My error report regarding this issue
Model Roku Ultra 4670X Ver. 12.5.0 build 4167-46
Serial YJ0057870230 (KW9995870230)
ID. 30-394-155
Hopefully someone will follow this up.
Search for for more info,
"Roku media player glitches from today update"
Try to leave this report on there but marked it as spam! Why?
We need some help here!
Done some research here and it seems to me it might be .MP4 problem, they all crash after 10-15 sec's but I tried a dozen or so .MKV files and they played well past that time span for me, I haven't tested for a longer period which I'm going to do right now! Will update later.
Some more people testing that suggestion may help all of us facing this issue.
Failure. Oddly it ran for 20mins before crashing, MP4 crash almost immediately.
Sorry.
"it seems to me it might be .MP4 problem"
Almost all of my files are MP4.
It has worked for all of the time.
I watched entire films and concerts in MP4.
Now it seems that it conks out , I have some MP4s it will play for example, for some reason a copy of a Stones Concert played all the way through, it was on MP4.
It seems as if it is some sort of "protection" thing.
Like our content has to be approved by other apps...
"
"Allow access to external media the external media
you have connected can be read by channels installed on your Roku device please choose to allow or not allow access by installed channels below to reset the settings please reconnect the external media allow do not allow""
gardo you get the ""Connecting to a DLNA media server or USB device to play or view content from a network media server 1st make sure that your media server is online ..." if you do not allow approval of other apps on roku?
Have been watching mp4's on an external hard drive attached to a Roku Ultra box for many months without issue until this upgrade. Hope this gets fixed soon!
