Forum Discussion

DanUK's avatar
DanUK
Streaming Star
2 years ago

Privacy issues - How to disable

Can someone tell me how to DISABLE Roku knowing what I watch on Netflix.

There is a continue watching on Roku Dashboard that shows stuff I have started watching on Netflix

I have not consented in Netflix for this data to be shared and I have not authorised Roku to obtain this information or to share it themselves.

I have seen the privacy policy and opted out of everything possible there so how does one disable this?

 

 

 

10 Replies

    • DanUK's avatar
      DanUK
      Streaming Star

      Actually, that is illegal in my country.

      No permission can be preset and core terms must be made prominent at the time of purchase.

      This is a breach of GRPR which are in effect all over Europe and the UK, companies can be fined up to 9% of their turnover no matter where they are in the world.

      If US companies think this does not affect them they should think again, huge companies like Meta, Apple and Google are careful to comply.  The fines used to have a limit of 500,000 and they got used, but but now they can be substantially higher.

      The EU has fined Apple and Google massive amounts for their practices.

      I am sure you see all the consent requests on website, the advertising networks have tried to suggest they have a legitimate interest, well that myth has been dismissed here.  

      People can't be contracted without prior explicit agreement. 

       

      • MrXxx's avatar
        MrXxx
        Roku Guru

        Would be nice if that were reality. It's not. Legal and reality often don't jive with each other. That's what litigation is for. You can always file a class action suit. I doubt it would get very far. Simply by using the product you were either told you agree with the terms, or willingly agreed to the terms because if you don't, you can't use the product. This is a decades old debate that big tech has never to my knowledge ever lost.

  • Hi all, sorry to drag this topic up again, but I have a related question. I want to use the Roku Streambar to watch photos from my smartphone on my computer screen. Viewing the privacy statement, I read it as: Roku will collect and can view any photos that I cast to my computer screen. Do I read that correctly?

     

    Thanks in advance for any answers/insight!

    • renojim's avatar
      renojim
      Community Streaming Expert

      Qwwww, you'd have to point to a specific statement in the privacy policy that states that.  I don't see anything about casting or photos that implies casting them will allow Roku to collect and view them.  "Uploaded Files" (Part I, A, 6) isn't the same as casted photos and is more likely to refer to photos posted here or uploaded for Photo Streams, but I don't have a law degree.  🙂

      • Qwwww's avatar
        Qwwww
        Reel Rookie

        Thank you for your reply! I was indeed triggered by that part in the privacy statement, since it says 'make accessible to the Roku Services' and Roku's products (so also the streambar) are included in the definition of services. So thats why I thought it implied casted photos or videos as well, since you make them accessible to the streambar?