Solved
Prime Spins and will not load. Says sorry we have a problem
I don’t know what is responsible for the problem and I can’t find any answers. Everything that I have read does not work. The 8 to do laws of fixing all thing is regurgitated by everyone. Cut and pas...
Hi ScottMcCord0,
Greetings from the Roku Community!
We will be more than happy to assist you with your Prime channel issue. We're happy to assist you. Please try these troubleshooting steps below:
- Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
- Restart your Roku device: Press home on your Roku remote, select settings, select system, and system restart.
- Re-install the channel: Scroll down to search, put the name of the channel or app, highlight the channel, and select add channel.
If the problem still persists, please let us know.
All the best,
John
