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GregM's avatar
GregM
Streaming Star
3 years ago
Solved

Postage Stamp Display on Ultra with Amazon Prime channel

New Remote screws up. I have a Roku Ultra. It came with a rechargeable remote. We got tired of the noises it makes and bought a battery powered remote. Now if we try to play something from Amazon...
  • RokuKarla's avatar
    RokuKarla
    3 years ago

    Hello GregM

    Thanks for the post.

    In some cases, removing the affected channel and then re-installing it may help. To ensure the process is successful, make sure to restart your device before adding the channel back in. We would recommend doing this from the Settings menu by navigating to Settings > System > System restart > Restart.

    Let us know how it goes!


    Regards,
    Karla