Forum Discussion

zipdog's avatar
zipdog
Reel Rookie
3 years ago

Pluto app will not open after I installed T-Mobile Tuesdays benefit on two separate Roku devices

After I redeemed and installed T-Mobile's "Free hit movies and exclusive viewing experiences" benefit found on T-Mobile Tuesdays, neither Pluto app on two separate Roku devices will open.  ????  I ha...
GeraldT1960's avatar
GeraldT1960
Channel Surfer
3 years ago

I'm having the same issue, I've even tried a factory reset which did nothing. Same issue. Happened after I applied the T-Mobile Tuesday offer. My neighbor has Roku with out T-Mobile and hers works fine.

zipdog's avatar
zipdog
Reel Rookie
3 years ago

Thanks, Gerald.  I have tried every trick in the book!  Nothing works.  I believe the issue is on their end.  Some conflict with Roku code and T-Mobile’s.  All I can do is wait, now.  😎

  • GeraldT1960's avatar
    GeraldT1960
    Channel Surfer
    3 years ago

    FYI, I contacted Pluto about the issue and they said they are aware of the issue and are working to resolving it.