Hi zipdog
Thanks for reaching out here in the Community!
Does the issue only occur on Pluto TV or across other channels installed on your Roku device? Did you restart your Roku device before re-installing the channel? That step is crucial when performing troubleshooting. If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again. We also suggest doing the restart from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.
Let us know if there's any difference after.
All the best,
Kariza
I'm having the same issue, I've even tried a factory reset which did nothing. Same issue. Happened after I applied the T-Mobile Tuesday offer. My neighbor has Roku with out T-Mobile and hers works fine.
Thanks, Gerald. I have tried every trick in the book! Nothing works. I believe the issue is on their end. Some conflict with Roku code and T-Mobile’s. All I can do is wait, now. 😎
FYI, I contacted Pluto about the issue and they said they are aware of the issue and are working to resolving it.
