Plex app playback issues after an update
I seen there was another discussion that 2 months ago about a similar issue was marked closed that it was fixed. It's not fixed. My Roku just updated and now it's doing the exact same thing. Video wi...
Forum Discussion
Welcome! Quantum801
It seems you're experiencing issues with the Plex app crashing after the recent update. We just wanted to confirm whether it's only the Plex app that's affected, and if the issue applies to all content within the app.
Also, does this issue occur on all of your Roku devices, and have you checked if it works fine on your phone or computer?
Let us know when you can!
Roku Community Team
yeah only having issues with the plex app. Seems to only be an issue streaming local media from the Plex server. Streaming the same media from a PC does not have any problems.
Thanks for the additional info! Quantum801
We'll try to look into this further. Mind sharing the following info below?
- Roku device model, Device ID, Serial Number, and Software version (It can be found in Settings > System > About)
- Tracker ID (Press Home five times, then press Back button five times when the issue occurs)
- App build version (Highlight the app from the Home Screen and press the Star * Button)
We hope to hear from you soon!Roku Community Team
