Forum Discussion

Adam_H's avatar
Adam_H
Newbie
2 years ago

Photo Stream shows splash screen and then closes

Hi there,

As many others , I have a Photo Stream issue, it just closes. I've tried all solutions in other threads 

Issue ID 9C-008-006
Device ID S0JUH33C1V9C
Model G138X
Serial X01200FC1V9C
App Version 1.53

I also tried it on another TV, same issue

Thanks!

1 Reply

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator

    Hi, Adam_H

    Thanks for posting, and welcome to the Roku Community.

    We appreciate you for sharing this information with us, and we'd like to take a closer look at this issue. Have you tried performing a system restart on your Roku device? Also, what specific behavior does the issue display? Further, what Roku device you are having issues with?

    With more details, the better we can investigate this case.

    All the best,
    Kash