Forum Discussion

Mjoytv61's avatar
Mjoytv61
Channel Surfer
2 years ago
Solved

Paramount+ on Roku Channel

I watch the delayed broadcast of the Daily Show on Paramount+. Somehow my Paramount+ subscription is connected to the Roku cgannel.  Late last week Daily Show episodes appeared listed as future ...
app feature
  • RokuCarly's avatar
    RokuCarly
    12 months ago

    Hi, Mjoytv61.

    Greetings from the Roku Community!

    We're glad to update you that this issue has been resolved. Feel free to reach out anytime you need help or create a new post for different concerns. 

    You may also visit our Support website for additional troubleshooting resources. In the meantime, we hope you continue to have a Happy Streaming! ğŸ’œ

    Best regards,
    Carly

renojim's avatar
renojim
Community Streaming Expert
2 years ago

To be honest, I'd take their advice and subscribe directly with them and use their app.  Anytime you involve a third party you're just asking for problems.

Perhaps RokuCarly can look into the problem with Paramount+ on The Roku Channel.

  • Mjoytv61's avatar
    Mjoytv61
    Channel Surfer
    2 years ago

    I'm not really sure how the two got connected in the first place. We tried to switch today. I have to wait until the renew date for my current subscription to allow the Paramount+/Roku account to expire and then I can subscribe on Paramount+. My current subscription prevents me from accessing the unconnected app. 

    I really wish the FCC would exercise more oversight on this industry. This is unacceptable.

    • RokuCarly's avatar
      RokuCarly
      Community Moderator
      2 years ago

      Thank you for the additional information, Mjoytv61.

      In this case, I will coordinate this with the appropriate team for review. I will also attach the photo and all the information you've provided. 

      Once I've been notified of any updates and further information about this, I will let you know immediately. 

      Thank you for your cooperation.

      Best regards,
      Carly

      • Mjoytv61's avatar
        Mjoytv61
        Channel Surfer
        2 years ago

        Coordinate with the appropriate team. That's funny. This message board is as close as I can get to speaking with a tech specialist at Roku. They don't want to actually hear personally from us about our problems.

        Today I see the latest episode of the Daily Show with the correct date. When I try to view it it I get a message that says "currently unavailable". No other information is available. If I go to the Paramount+ website all episodes are listed correctly and available.

        This is an absurd failure of integrity. Roku and Paramount tech weasels need to get on the phone, troubleshoot this issue and FIX IT!