Forum Discussion

Jloniell's avatar
Jloniell
Newbie
2 years ago

Paramount+ App vs. Paramount+ on Roku

I have the Paramount + Roku Channel subscription. But I am trying to watch a show and it tells me it is available on Paramount + but it is not showing in Paramount + Roku app … are these different? I assumed I paid for Paramount + but are these two different subscriptions?

14 Replies

  • They are 2 different channels. I found out the hard way. Then trying to cancel paramount non roku was hard to track down. But what's hard is on the Paramount plus Roku Channel that I'm happy with I was watching SWAT starting season 1 by episode 4 they didn't show it anymore only season 8 so now I have to go to another Channel and either pay by the season or go sign up for Paramount plus regular channel which would be cheaper but to unsubscribe but I'm done is such a hassle dilemmas they always want to make it difficult. I don't understand why all at once seasons one through seven disappeared on my Paramount plus Roku Channel.. but they are two separate channels

  • RokuERey's avatar
    RokuERey
    Retired Moderator

    Greetings Jloniell,

    Thanks for reaching out about this. We'd like to learn more here to help you out.

    Could you share with us a specific content or title of it? We'll be able to assist you from there.

    Please keep us posted!

    Thanks,
    Rey

    • Shep1949's avatar
      Shep1949
      Newbie

      I want to watch 1923 on TV.  what is the least expensive way to do that?

      • andyross's avatar
        andyross
        Roku Guru

        The basic Paramount+ subscription. It should be the same cost whether direct from Paramount (STRONGLY RECOMMENDED to prevent billing issues), or through Roku. You can get it "free" if you have a Walmart+ subscription.

    • FarmGirl24's avatar
      FarmGirl24
      Newbie

      Same question. I searched the series Mom and it comes up under paramount+ on Roku but when I go to my subscription it isn’t listed. Not sure the difference as I signed up for the paramount subscription inside Roku but I was getting the same errors everyone else was. So I cancelled my one subscription which allows me then to login and do the 7 day trial version but it is $2 more per month? Don’t know why they are exactly the same and why it matters so much? Frustrating. Not the essentials. 

      • RokuCarly's avatar
        RokuCarly
        Community Moderator

        Welcome to the Roku Community, FarmGirl24!

        Thanks for reaching out. We'd be happy to share further information about this. 

        If you subscribed to Paramount Plus via Roku, you would most likely have to open it inside The Roku Channel. In most cases, only certain shows are available on Paramount Plus via The Roku Channel. 

        If you want to stream certain shows that are available on the Paramount Plus app, you need to access it directly on the standalone app. 

        If you need further clarification regarding the available contents on Paramount Plus, you may directly reach out to the service provider. You may reach them here: Paramount Plus Support

        Warm regards,
        Carly

    • ValSel's avatar
      ValSel
      Newbie

      I'm having the same problem with Paramount+ through Roku channel. Thought I was signing up for Paramount +. I only wanted it to watch Yellowjackets and it says I have to sign up for Paramount +. It's very misleading.  Should be up front that we're signing up for a "stripped down" version. I paid for something I can't even use.