Forum Discussion

bcharber's avatar
bcharber
Newbie
8 months ago
Solved

Option to add youtube tv channel NOT AVAILABLE

I just tried that, and it didn’t work for me. We lost our YTTV app last Wednesday night (11/20/24).
content
  • RokuRiamie-D's avatar
    RokuRiamie-D
    8 months ago

    Hi KamenRider2049,

    Thanks for the response and for providing more details!

    We suggest you add the YouTube TV app using the Roku mobile app. Install the Roku mobile app on your phone, log in with your Roku account, and follow the steps below.

    1. On the Roku mobile app, browse the categories and genres, search to find a specific app, or go to the Store
    2. Select an app to view more information
    3. Select Add channel and follow the instructions to install the app on your Roku device

    If the app is still missing from your Roku device after adding it through the Roku mobile app, go to Settings > System > System update > Check now on the Roku device.

    For reference, please visit our Roku Support article: How to add apps to your Roku streaming device

    We hope you find this information helpful.

    Thanks,
    Riamie

KamenRider2049's avatar
KamenRider2049
Reel Rookie
8 months ago

Same issue. Can find YouTube TV _ONLY_ via search.
When selecting it, it only gives the option to "Open App", vs "Add App" like all other ones normally do.

3941X - Express 4K+
Serial #: X016009D9NM
Software Ver: 14.0
ID: S07P515D9NMP

  • RokuTakashi's avatar
    RokuTakashi
    Community Moderator
    8 months ago

    Hi, KamenRider2049 bcharber 

    After you add a channel from the Roku Channel Store, a square tile with a channel icon is added to the grid of channel tiles that appears under Home on the main screen of your Roku® streaming player or Roku TV™. Scroll down and you will find the newly installed channel at the bottom of the grid. 

    If you prefer, you can move the channel to a different location.

    Use the instructions below if you wish to move the channel to a new location on your Home screen.

    1. Press Home  
       
        on your Roku remote
    2. Press OK  
       
        or the right button on the directional pad to access your channel list. The directional pad is plus-shaped and is in the center of your Roku remote.
    3. Using the directional pad, highlight the channel tile you wish to move
    4. Press Star  
       
        on your remote to open the Options menu
    5. Select Move channel
    6. Move the channel and press OK  
       
        on your remote when you are satisfied with the new location
    • Note: When you move a channel tile, the change only applies to the Roku device you are using at the time. Changes do not sync to other Roku devices on your Roku account.

    In addition, you can set each app and make it show on your channel tile list by navigating to Settings > Home Screen > App Order> [Manual].

    We hope this works, and let us know if you have further concerns or inquiries.

    Best wishes,
    Kash

    • KamenRider2049's avatar
      KamenRider2049
      Reel Rookie
      8 months ago

      Thanks for the reply RokuTakashi 
      Yes, I do this with the other tiles on the home screen as well.
      Thing is, the YT TV tile isn't even visible there, even though it's been installed.
      Currently the only way to get to YT TV is to do a search for it, which becomes tedious since it's one of the most used apps for us on the platform.

      Also, maybe my version of Roku is different, but I see no option for App Order. I normally have to highlight the app tile and click * to move each one individually. But again, the YT TV tile is not there to move.

      Thanks for looking into it.

      • RokuRiamie-D's avatar
        RokuRiamie-D
        Community Moderator
        8 months ago

        Hi KamenRider2049,

        Thanks for the response and for providing more details!

        We suggest you add the YouTube TV app using the Roku mobile app. Install the Roku mobile app on your phone, log in with your Roku account, and follow the steps below.

        1. On the Roku mobile app, browse the categories and genres, search to find a specific app, or go to the Store
        2. Select an app to view more information
        3. Select Add channel and follow the instructions to install the app on your Roku device

        If the app is still missing from your Roku device after adding it through the Roku mobile app, go to Settings > System > System update > Check now on the Roku device.

        For reference, please visit our Roku Support article: How to add apps to your Roku streaming device

        We hope you find this information helpful.

        Thanks,
        Riamie