Forum Discussion

Thistle-Chaser's avatar
Thistle-Chaser
Reel Rookie
2 months ago

One season of The Great Canadian Baking Show has no dialogue (does have other sounds)

Season 5 of The Great Canadian Baking Show has no dialogue. It does have the background music and other sounds (spoons on bowls, etc). 

The other seasons so far work correctly. I'm currently watching season 6 and the dialogue and all other sounds are there as expected. 

I'm watching on the website, not through the app (though this doesn't seem like an issue on my end, since other seasons work fine). 

11 Replies

  • RokuSuzyL's avatar
    RokuSuzyL
    Community Moderator

    Welcome, Thistle-Chaser​ 

    It looks like you're having an issue with the show The Great Canadian Baking Show, Season 5, having no dialogue. 

    We'll pass this along to the right team for further check and will keep you posted as soon as we know more!

    Roku Community Team

    • Thistle-Chaser's avatar
      Thistle-Chaser
      Reel Rookie

      Thanks, RokuSuzyL​. Just to be sure the right info is passed along, the name of the show is The Great Canadian Baking Show, not just "The Great Baking Show".  (I figured it was just a copy/paste error, but I wanted to make sure the team could find the right show to check.)

      Thanks for your help with this!

      • RokuSuzyL's avatar
        RokuSuzyL
        Community Moderator

        You're welcome, Thistle-Chaser! 

        Thanks for the clarification. We have already shared this with the right team so they can take a closer look.

        If you need anything else in the meantime, feel free to reach back out!

        Roku Community Team

  • I'm having the same issue on the Roku app on my Samsung tv. I chatted with Roku support. They said they have no control over content and that i need to reach out to whatever channel airs it. Strange. Seems a problem with the files for season 5. Real Bummer. 

     

    • RokuEmmanuel-D's avatar
      RokuEmmanuel-D
      Community Moderator

      Looks like you're also affected by this issue, joules11​!

      We've already forwarded this over to the right team for further checking. Stay tuned to this thread for more updates!

      Roku Community Team

      • Barb068's avatar
        Barb068
        Newbie

        I'm having the same issue watching on a Roku TV. I will watch this thread for updates. Thanks for your assistance. 

    • RokuRiamie-D's avatar
      RokuRiamie-D
      Community Moderator

      Hi there greghoffman​

      We understand that you're having the same issue with The Great Canadian Baking Show, which has no dialogue. Our team is already aware of this and is working on it.

      We'll get back to you once we have an update.

      Roku Community Team

    • RokuEmmanuel-D's avatar
      RokuEmmanuel-D
      Community Moderator

      Hey, Spacemom​!

      We noticed you're also having this issue. No worries; the team is looking into it now.

      In the meantime, just stay tuned for updates!

      Roku Community Team