Forum Discussion
The adds are too sudden and loud on my Roku tv. Especially the Halloween add. I have PTSD and it startles me. There is no sound leveling option. Please what can I do?
- norbizness3 years agoNewbie
Ignoring the auto-reply from the low-grade bot moderator, the ads have started coming mid-sentence in some of my Roku Channel viewing. Of course, when you're only advertising yourself, I guess they're not worried about outside revenue.
- RokuArjiemar3 years agoRetired Moderator
Hello! Mlwhite,
Thank you for reaching out to the Roku Community!
We appreciate you for getting in touch about these loud commercials. We can help get this sorted.
Movies and television shows can have a wide range of sounds, but using the volume modes on your compatible Roku streaming device lets you enjoy a more even listening experience. Switch to automatic volume leveling to hear more consistent audio levels across various types of entertainment, making it less jarring when a commercial comes on or while switching channels.
Adjust volume modes during playback.
- 1. To begin streaming content or to adjust audio settings for a device connected to your Roku TV and wireless speakers, switch the active input to the external device.
- Press Star on your Roku remote.
- Select sound settings.
- Use the directional pad to switch volume mode to the desired setting. The directional pad is plus-shaped and is in the center of your Roku remote.
- Off: Volume modes are inactive, and content volume is unmodified.
- Leveling: This enables consistent volume across different types of entertainment, so you do not have to change the volume every time you switch channels or a commercial comes on.
- Night: The volume of soft sounds like whispering is increased while the volume of loud sounds like explosions is decreased, making it easier to hear your show at night without disturbing others.
Please keep us posted on what you find out and we will be happy to continue assisting you further. We look forward to hearing back from you.
Thanks,
Arjiemar- Afoyi3 years agoReel Rookie
Roku,
That seems to have done the trick. Thank you!