Solved
No subtitles in Prime Video
I have a Roku Express device. It works generally well but I cannot seem to turn on subtitles in my prime video app. The option to enable them does appear but turning them on or off does not cause a...
I checked and closed captions are working in the prime app now. I didn’t do anything extra so it may have updated overnight.
Hi Community users!
Greetings from the Roku Community!
Thank you for letting us know that the Prime Video app on your Roku devices does not have closed captioning. We appreciate the troubleshooting steps that you have tried trying to fix the issue.
We recommend you contact the Prime Video channel support directly for further assistance as they maintain their app through the Roku streaming platform.
You may reach them here: Prime Video | Contact us
Thank you for your understanding.
Cheers,
Riamie
