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- RokuJechealRRetired Moderator
Hi bisoye,
Thanks for reaching out to us here in the Roku Community!
Have you tried restarting your Roku device to see if it helps? We recommend doing this from the Settings menu by navigating to Settings > System > Power > System Restart. (If you do not see a Power submenu, skip to the next step.)
Please keep us posted on how it goes.
All the best,Chel
- Strega2Roku Guru
Does this link work for you?
https://channelstore.roku.com/details/afbca04cc0e1c93a2ea8f3382b56172c/prime-video
This is a link to the US channel store, so if it doesn’t work, you may not be in the US, or Roku may believe you are not. (What country are you in?)