NFL Not Using Cable Authentication
I tried using the NFL app to stream Red Zone and various in market games yesterday. Nothing worked. The games said "Fumble" and had a generic error message. The Red Zone and NFL Network required a ca...
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Hi Jtp_96,
We appreciate you providing all these details here in the Roku Community!
Kindly provide us a photo or video of the running issue for reference. Also, you can reach NFL by checking this contact list. We highly suggest that you reach out to them for your access on their channel.
Kind regards,
Eunice
RedZone only airs on Sunday so I will have to wait to provide a picture. As far as the contact list there is only NFL Sunday Ticket, no just NFL. As I previously said, and others in related NFL app posts, there is no way to give the NFL direct feedback on this issue.
Also that list is outdated. I checked the NFL Sunday Ticket link and it goes to DirecTV. So that is useless.
Signed in with TV provider and subscription has RedZone
And here it is working fine on my phone with the same provider login
Since my original post my Roku has updated to 12.5.0 Build 4178-C2. No change, same issue as before and in the pictures. I also once again removed the app, rebooted and reinstalled before taking those pics
