Forum Discussion

Skenny47's avatar
Skenny47
Reel Rookie
3 years ago
Solved

Nfl+ / game pass only showing full games

All of a sudden through the NFL app on roku with game pass or NFL plus I only have access to full game Replays... the condensed games are not available for streaming why did this change 3 days ago

  • Skenny47's avatar
    Skenny47
    3 years ago

    OK... now... also mysteriously..  the Condensed games are back and available via my Roku NFL app (with NFL+/NFL Game Pass Subscription)  The issue had persisted for almost 3 days, and now seems to have corrected itself.  I can recall at least one other time in the last several months when this 'flip flop' happened also.

    So, for me, this issue is closed. 

    peace

  • anononononon's avatar
    anononononon
    Channel Surfer
    3 years ago

    I'm having the same issue.  I can replay full games but not condensed for week 1 - can replay preseason games in condensed format.  The problem is unique to Roku as I can replay in condensed format on all of my iOS, Windows and Android devices.

    NFL support has gone from an email submission to an online Chat submission but it crashes no matter what operating system or device I use.  I get the message "Oops! Something went wrong." every time.  So there is no way to report this to NFL who continually amaze me how incompetent they are with streaming.   There hasn't been a single year that I haven't had a technical problem with replaying games.

    • a_gunslinger's avatar
      a_gunslinger
      Binge Watcher
      3 years ago

      Me too.  The worst part is there is literally  no way to contact NFL+ support.  

  • Skenny47's avatar
    Skenny47
    Reel Rookie
    3 years ago

    OK... now... also mysteriously..  the Condensed games are back and available via my Roku NFL app (with NFL+/NFL Game Pass Subscription)  The issue had persisted for almost 3 days, and now seems to have corrected itself.  I can recall at least one other time in the last several months when this 'flip flop' happened also.

    So, for me, this issue is closed. 

    peace

    • marshray's avatar
      marshray
      Reel Rookie
      3 years ago

      Thanks for the update I was going to ask for the solution but it seems I can wait for 3 days to see if the problem can be solved by itself or not.

      Regards,

      DA2