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SteveNorcross's avatar
SteveNorcross
Channel Surfer
5 years ago

NESN App downloand but will not play when "Watch Now" is clicked

My cable provider is COX.  I followed the menu driven procedures and added the NESN app to ROKU on my TV and have COX verified on ROKU in the "Manage TV Provider" section.  When I click on the NESN a...
NESN's avatar
NESN
Binge Watcher
5 years ago

Good Morning, 

We apologize for the issues you have experienced, as of today NESN has released a new app version in ROKU that addresses the issue you're experiencing. Please make sure to update the NESN channel in ROKU so you will have the latest App update. if you have any more questions or concerns please create a ticket in the NESN customer portal https://nesn.atlassian.net/servicedesk/customer/portal/11/group/-1.