Forum Discussion

TheycallmeKT's avatar
2 days ago

NBA app crashes within seconds

Hello all,

I have a Roku device that plugs into my TV. I recently installed the NBA app again and after a few seconds of running content, it crashes. If I am moving around within the app, it is fine; however, once I start to stream content, it will crash within seconds. Need advice. I have tried to uninstall and reinstall. Thank you. 

1 Reply

  • RokuSuzette's avatar
    RokuSuzette
    Community Moderator

    Welcome, TheycallmeKT​ 

    It seems you're experiencing problems with the NBA app crashing when streaming begins. Thanks for taking the initiative to uninstall the app in an attempt to resolve it.

    Are you experiencing this issue with all content in the NBA app, or only specific types—such as live games, highlights, or replays? In the meantime, please visit the link and follow the troubleshooting steps provided. 

    Let us know how it goes!

    Roku Community Team