Forum Discussion

dreadpanther's avatar
dreadpanther
Newbie
12 months ago
Solved

NBA App - Video playback problem

I am currently unable to watch NBA League Pass on my Roku television. I have logged out of the app and logged in again. I have logged out of the app, uninstalled the app, turned off the TV, unplugged...
app playback
  • RokuTakashi's avatar
    RokuTakashi
    12 months ago

    Hi, dreadpanther 

    Greetings, and welcome to the Roku Community.

    We acknowledge the issue you are facing with video playback on the NBA application, and we appreciate your initiative in conducting troubleshooting steps. We recommend that you contact the channel provider directly to seek further information regarding potential workarounds.

    It is important to note that most applications and channels on the Roku platform are developed and maintained by the respective channel providers. In the event that there is a problem within their application, the channel provider is equipped to address it by offering a workaround or by implementing an update to resolve the issue.

    For more information, you can reach them directly at NBA Help Center - NBA.com

    We hope that this will be sorted out soon.

    Best wishes,
    Kash

RokuTakashi's avatar
RokuTakashi
Community Moderator
12 months ago

Hi, dreadpanther 

Greetings, and welcome to the Roku Community.

We acknowledge the issue you are facing with video playback on the NBA application, and we appreciate your initiative in conducting troubleshooting steps. We recommend that you contact the channel provider directly to seek further information regarding potential workarounds.

It is important to note that most applications and channels on the Roku platform are developed and maintained by the respective channel providers. In the event that there is a problem within their application, the channel provider is equipped to address it by offering a workaround or by implementing an update to resolve the issue.

For more information, you can reach them directly at NBA Help Center - NBA.com

We hope that this will be sorted out soon.

Best wishes,
Kash