Hello Community Users!
We appreciate your feedback regarding the recent updates. For those who are still experiencing issues, please contact the channel provider for further assistance.
Thanks,
Arjiemar
I find nothing in the channel store called My5. Is it only available outside the US?
Is any other channel/app exhibiting this behavior? If not, you need to contact the channel providers for assistance. It sounds like they might have updated their channel and broke something.
You can always try the basic step of removing the channel, rebooting the Roku (do not skip this step) then installing the channel again. Sometimes the code gets corrupted (especially after an update) and by removing and reinstalling you get rid of the corrupt code and get a clean install. Just don't forget the reboot or your uninstall wasn't complete.
Yes my5 is a UK thing,
no other channels are doing this, and I know someone who has the same type of Roku as me and they are not having this issue.
ive done all the steps mentioned but it’s still not working.
