Welcome to the Roku Community, susanfaye!
We'd be happy to be of assistance here and help you contact the right support regarding your account issue within the Hulu app.
Please be informed that Roku doesn't manage account (profile) authentication within Hulu as most apps on the Roku streaming platform are being managed by the channel provider themselves independently. In this case, since this is an account issue, we highly recommend coordinating this with the Hulu Support team for further assistance.
We hope this will be sorted out soon.
Best regards,
Carly
