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Hrlybtch's avatar
Hrlybtch
Reel Rookie
2 years ago
Solved

my Pluto channel is not working on any Roku device in my home

Mine to. I have loaded it to my page and watching a movie then poof! It disappears. I have rebooted and reset everything. This also happens to the app "FreeMovies". This is only happening to my Roku not my smart TV.

Any suggestions on what else I can do? 

app playback

8 Replies

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  • RokuJohnB's avatar
    RokuJohnB
    Community Moderator
    2 years ago

    Hi Hrlybtch,

    A warm welcome here in the Roku Community!

    We understand you're having a problem with the Pluto TV since it was not working. We're happy to assist you further. Please try the troubleshooting steps below:

    • Remove the channel: Highlight the channel tile on your home screen and press Star to open the Options menu. Select Remove channel and confirm.
    • Restart your Roku device: Press home on your Roku remote, select settings, system, power, and system restart.
    • Re-install the channel: Scroll down to search, put the name of the channel or app, highlight the channel, and select add channel.

    Let us know how it goes.

    All the best,

    John

    • deannchris's avatar
      deannchris
      Newbie
      2 years ago

      Has this problem been fixed? It is 04/07/2024 and this issue just happened to me! Has there been a fix or is the content truly unauthorized? Rokutv, xemo, and Pluto were alll having the same issue. Tubi & Plex seems to work.

      • Dorabil's avatar
        Dorabil
        Newbie
        2 years ago

        Mine won't open either no matter what I do. It just keeps bouncing back to the icon.

    • Hrlybtch's avatar
      Hrlybtch
      Reel Rookie
      2 years ago

      Still does not work. This also goes for Comet TV and Plex. 

      • RokuJohnB's avatar
        RokuJohnB
        Community Moderator
        2 years ago

        Hi Hrlybtch,

        Thank you for keeping us posted here in the Roku Community!

        We would like to further investigate this issue that you're having with the Comet TV and Plex channels. Are you getting any error messages or codes?

        We'll wait for your response.

        Thanks,
        John