Forum Discussion
Hello, I bought my Roku 55" Select Series 4K Smart Roku TV in March and it was fine for the first few weeks. Then we started seeing the dreaded pink screen Tried a different HDMI cable, reset and changed the port as well etc. We did everything I could find on here to try and fix the issue. It keeps coming back. Now we see the pink screen at least three times a day and it's highly annoying to have to keep unplugging the cord and waiting, etc. This is a brand new TV and I shouldn't have to do this at all. I don;t even use any of the other features like YouTube etc. This TV is solely for my parents to watch a few shows during the day to keep them company during the day. It seems like lots of people are having the same kind of issue. Is there a fix for this?
Yes, I've done all the fixes recommended by Roku but none of them worked. The only thing that works for me is to reboot the Roku Ultra devices when the pink screen happens. Frustrating that Roku can't seem to diagnose and resolve this technical issue after so many have reported it. I will admit it's hard for me to reproduce as it's very random and occurs across various apps/channels - so doesn't appear to be app/channel specific.
- Steve9832 years agoReel Rookie
I too have the Pink screen problem. It's happening nearly every time I switch on my tv now. The only fix I have is to unplug the USB to the tv and that restarts the Roku. It's not a particular channel its the whole Roku box that has this problem. Very annoyed they don't seem to have any answers.
- Steve9832 years agoReel Rookie
So after having this pink screen screen problem for a couple of months something interesting happened - my tv died! Looks like it was the backlight - or one of them, which causes there to be no picture but with sound.
Anyway, I got a new tv yesterday and hey presto - no pink screen on the Roku! I have no idea how this makes sense, anyone have any ideas?